When you get an extension from us you will have access to Support Board. You may visit support board here.
Our support board is available for every one who downloads a premium or free extension.
We reply support related questions for Free Extensions latest in 48 hours and in 24 hours for Premium Extensions.
If you want to have support priority, you may buy a Premium Support Pack and get premium support from us.
If you purchase a Premium Support Package, your questions will be replied latest in 12 hours.